손상된 iPhone 백업을 수정하고 데이터를 복원하는 방법

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손상된 iTunes 백업에서 데이터를 복구하는 것은 어렵지 않지만 불가능하지 않으며 "백업이 손상되었거나 복원중인 iPhone과 호환되지 않습니다"와 같은 메시지가 사용자의 데이터가 "되돌릴 수 없게 손실 된"것을 의미하지는 않습니다. iPhone Backup Extractor를 사용하면 손상된 백업을 자동으로 복구 할 수 있습니다.

일반적으로 암호화되지 않은 손상된 iTunes 백업에서 데이터를 복구하는 것은 간단합니다. 암호화 된 손상 백업은 특히 "매니페스트 파일"이 누락 된 경우 백업이 더 이상 필요하지 않습니다. 백업에있는 데이터가 암호화되는 방식을 설명하고 해독 프로세스에 필수적입니다.

백업이 다른 범위로 손상 될 수 있습니다. 예를 들어, 백업 도중에 디스크 공간이 부족하거나, 하드 드라이브에 장애가 발생하거나 (또는 파일을 먹는 Dropbox!), iOS 업그레이드가 잘못되거나 백업 중에 정전이 각각 다른 백업에 영향을 줄 수 있습니다 방법.

백업이 손상되면 몇 가지 오류가 발생할 수 있습니다. 각각의 원인과 해결책을 살펴 보겠습니다.

부패를 나타내는 iTunes 복원 오류

백업이 손상되었거나 복원중인 iPhone과 호환되지 않기 때문에 iTunes가 iPhone을 복원 할 수 없습니다.

이 첫 번째 메시지는 간단하며 손상된 백업을 처리하고 있음을 알려줍니다. iTunes가 iOS를 백업 할 때마다이 프로세스가 오류 메시지없이 실패 할 수 있습니다. iTunes를 사용하여 복원 할 때만 손상된 백업이 있음을 알 수 있습니다. 데이터를 얻는 것은 그리 어렵지 않습니다. 아래의 손상된 iPhone 백업에서 데이터를 가져 오는 방법에 대한 가이드를 확인하십시오.

iTunes' corrupt backup error message
iTunes의 손상된 백업 오류 메시지

백업 세션이 실패했기 때문에 iTunes가 [iPhone]을 복원 할 수 없습니다.

이 오류는 첫 번째 오류와 유사하며 손상되었거나 완료되지 않은 iTunes 백업을 처리하고 있음을 나타냅니다. 원인은 비슷합니다. 아래의 손상된 백업 데이터 복구 팁을 참조하십시오.

iTunes가 장치를 인식하지 못하기 때문에 iTunes를 복원 할 수 없습니다.

이 세 번째 메시지는 최신 버전의 iTunes를 사용하고 있는지, USB 케이블이 제대로 연결되어 있고 (손상되지 않았는지), iTunes를 방해하는 제 3 자 소프트웨어가 없는지 확인해야합니다.

위의 방법으로도 문제가 해결되지 않으면 복구 모드 를 사용하여이 문제를 해결할 수 있습니다. 복구 모드는 장치를 지우고 복원합니다. 이전에 iTunes 또는 iCloud와 동기화 한 경우 복구 후 백업에서 복원 할 수 있습니다.

최악의 경우는 연결하려는 iOS 기기에 근본적인 문제가 있다는 것입니다. 예비 장치가있는 경우 사용하십시오. 그렇게하지 않으면 손상된 iTunes 백업에서 데이터를 추출 할 수 있습니다. 읽어!

iPhone을 복원 할 수 없습니다. 알 수없는 오류가 발생했습니다

이 오류는 다양한 문제의 포괄적 인 것입니다. 근본적인 원인에 따라 여러 가지 해결책이 있습니다.

  • 베타 버전이 아닌 최신 버전의 iTunes를 사용하면 시작할 수있는 좋은 곳입니다. 아직 업그레이드하지 않았다면 업그레이드하십시오.
  • Windows 사용자는 재부팅 도움을 찾을 수 있습니다 (위의 단계를 수행하고 iTunes를 업그레이드하면 다시 부팅해야합니다)
  • 전화를 완전히 재설정하고 DFU 모드에서 복원 실행
  • Apple은이 오류에 대한 추가 팁담긴 간단한 문서를 게시합니다.

여기서 성공할 수 없다면 아래의 손상된 iTunes 백업에서 데이터를 복구하는 방법에 대한 가이드를 확인하십시오.

iPhone에 연결하려면 소프트웨어 업데이트가 필요합니다.

이 메시지는 iPhone에 연결하기위한 업데이트가 필요하다는 것을 의미하며 메시지에서 PC 또는 Mac 또는 iPhone을 업데이트해야하는지 여부는 명확하지 않습니다. 그것은 언급하고 있는 컴퓨터입니다.

A software update is required to connect to iPhone
iPhone에 연결하려면 소프트웨어 업데이트가 필요합니다.

사용자가 iOS의 베타 버전을 실행 중이지만 이에 상응하는 iTunes 베타를 실행하지 않는 경우 사용자는 종종이 기능을 사용하게됩니다. 그렇다면 "설치"버튼을 눌러도 작동하지 않습니다. "설치가 실패했습니다. 현재 소프트웨어 업데이트 서버에서 소프트웨어를 사용할 수 없기 때문에 소프트웨어를 설치할 수 없습니다."라고 말하면서 잠시 동안 업데이트를 다운로드한다고합니다. 해결책은 iTunes의 최신 베타 버전을 설치하는 것입니다.

손상된 iPhone 백업을 복구하고 데이터를 검색하는 4 가지 기법

iPhone Backup Extractor는 iTunes를 통해 백업을 올바르게 복원 할 수없는 경우 데이터를 얻을 수 있도록 도와줍니다. iTunes 및 iCloud 백업을 열어 백업이 손상된 경우에도 중요한 데이터를 추출합니다.

1. iPhone Backup Extractor의 내장 된 손상 처리 사용

무료 버전의 iPhone Backup Extractor에도 손상된 백업을 처리 할 수있는 많은 영리함이 내장되어 있으며 데이터를 정상적으로 추출 할 수 있습니다.

"개요"에서 데이터 추출을위한 빠른 링크를 사용해보고 iTunes 데이터 복구 에 대한 기존 가이드를 참조하십시오.

Extracting data from corrupt backup with iPhone Backup Extractor
iPhone 백업 추출기로 손상된 백업에서 데이터 추출하기

개요가 필요한 것을 생성하지 못하면 두 가지 시도 방법이 있습니다.

  1. "미리보기"탭에서 데이터를 추출 할 수 있는지 확인하십시오. 데이터가있는 경우 앱 이름을 클릭하고 필요한 메시지를 선택한 다음 원하는 형식으로 추출 할 수 있습니다. 아래:

    Previewing messages
    메시지 미리보기

  2. 아래의 스크린 샷과 같이 "Extract (추출)"메뉴를 사용하여 사용 가능한 메시지를 HTML 또는 CSV 형식으로 내보낼 수 있습니다.

    Extracting messages with the "Extract" menu
    '추출'메뉴로 메시지 추출하기

연락처, 메시지 및 사진과 같은 데이터는 위의 단계가 작동하지 않더라도 손상된 백업에서 검색 할 수 있습니다 . 희망을 포기하지 마세요.

2. 전문가 모드를 사용하여 개별 파일에서 iPhone 데이터 복구

직접 접근 방식이 효과적이지 않으면 "전문가 모드"와 "앱보기"를 사용하여 백업에서 파일을 복구 할 수 있습니다. 주소록, 캘린더, SMS 메시지, 위치 및 메모와 같은 데이터는 백업의 특정 파일에 저장되며, 파일을 외부로 가져 오는 경우 iPhone Backup Extractor에서 읽을 수있는 형식으로 변환 할 수 있습니다.

iPhone 백업 추출기로 백업을로드 한 다음 "전문가 모드"를 탐색하여 필요한 데이터를 나타내는 파일을 선택하십시오. 우리는 앱이 iTunes 백업에 데이터를 저장하는 위치에 관한 기사를 제공합니다 .이 정보는 어디서 볼지를 알 때 도움이 될 것입니다.

Manually extracting the WhatsApp database with iPhone Backup Extractor
iPhone Backup Extractor를 사용하여 WhatsApp 데이터베이스 수동 추출

필요한 파일이 있으면 읽을 수있는 형식으로 변환 할 수 있습니다.

  1. iPhone 백업 추출기에서 "파일"메뉴를 클릭하십시오.

  2. "메시지 DB를 CSV로 변환", "연락처 DB를 vCard로 변환"또는 파일에 가장 적합한 옵션을 선택하십시오.

    Using the file menu to convert...
    파일 메뉴를 사용하여 변환 ...

  3. 앱에서 연락처와 메시지를 내 보냅니다.

    Recovery successful!
    복구 성공!

3. 사진 및 비디오 용 암호화되지 않은 iPhone 백업을 선택하십시오.

iTunes 프로세스가 불완전하여 백업 파일이 손상된 경우에도 iTunes 백업에서 사진 및 비디오를 찾을 수 있습니다. 이 작업을 수행하려면 암호화를 사용하여 백업을 생성하지 않아야합니다.

이 시도:

  1. 해당 백업 폴더를 찾으십시오 (iPhone 백업 추출기에서 백업을 마우스 오른쪽 버튼으로 클릭하고 "둘러싸는 폴더 표시"를 선택할 수 있음).

  2. 전체 폴더의 사본을 만드십시오 - 우리는 그것을 크게 수정하려고합니다 ...

  3. 크기별로 파일을 정렬하고 300KB 미만의 모든 파일을 제거하십시오.

  4. 대량 이름 바꾸기 유틸리티 다운로드 및 설치 - 무료이며 여기에 필요한 항목에 적합합니다.

  5. "Bulk Rename Utility"를 열고 만든 백업 폴더의 사본으로 이동 한 다음 선택하십시오

  6. 추가 Add > Suffix (7) 메뉴를 사용하여 Extension Section (11) 또는 .jpg (점이있는)에 점없이 jpg Add > Suffix (7)

  7. 상단 창에있는 모든 파일을 선택하십시오 (녹색으로 표시됨).

  8. "이름 바꾸기"버튼을 클릭하면 선택한 모든 파일의 이름이 jpg 파일로 변경됩니다.

    Bulk Rename Utility in action
    일괄 유틸리티 이름 바꾸기 유틸리티

  9. 저장 한 폴더에서 Windows 탐색기 또는 macOS Finder의 "축소판 그림보기"를 선택합니다. 이제 미리보기와 함께 표시되는 사진 파일을 볼 수 있습니다.

  10. 복구 된 사진을 안전한 새 폴더로 이동 한 다음 5 단계부터 다시 복구 할 때까지 .mov.heic 과 같은 다른 파일 확장명으로 프로세스를 반복합니다.

4. 당신을 위해 Reincubate의 전문가에게 의지하십시오.

위의 방법 중 어느 것도 작동하지 않거나 너무 기술적 인 경우 언제든지 Google에 문의 할 수 있습니다. 우리는 돕고 싶습니다. 지원 팀에서는 "매니페스트 파일"사본을 공유 할 것을 요청할 것이며 아래에 정보 패널이 있습니다.

우리는 10,000,000 명 이상의 사람들이 잃어버린 iPhone 데이터를 복구하도록 도왔습니다. 우리도 도와 드리겠습니다.

지금 다운로드

또는 그것을 위해 얻을 맥 OS

코멘트 (30)

Dear reincubate professionals,

I desperately need your help because Apple does not. I summarized the situation below. Is there any possible way that I can try to recover my photos and videos:

On the date 7 September I saved a backup of my phone to my PC via iTunes. The next day (8 September) I wiped the phone and left to the service for battery change. After receiving I wiped the phone again and then I choose to restore from backup at the beginning. However iTunes asked me a password which I never entered for backup (I don't recall that I ever entered a password in iTunes). I tried the password of the phone and my Apple ID password but never worked. I searched online the case and someone suggested to enter Apple ID credentials on iTunes. At that stage iTunes sent an authentication code to my phone and I had to open my phone set as a new phone. Than clicked the button "change password" below the encrypt iPhone backup section. At the moment iTunes synchronized my phone because at default that option was set on iTunes. It appears to be the backup of my empty phone was overwritten on previous backup. I managed to restore from that backup but my whole photos, videos and contacts was gone.

When I look into backup folder I see a large amount of data which is approximately 45GB. And last change dates of the most files are 7 September which is my first backup date. I think my data is still kept in my computer but I cannot access them. I think when iTunes overwrite the empty backup it changed the manifest.db file and some other files then the old files are not recognized by iTunes. I installed the iPhone Backup Extractor but no photos are found. Then I tried to chance file extensions by bulk rename utility however no images are shown I suppose because of encryption.

Is there any possible way to restore my photos and videos from that backup folder. Or are they gone for good?

Thank you in advance.

Kind regards.

Hi unplugged, thanks for commenting. Yes, there are a number of things we could try here. We've reached out to you directly. In the meantime, make sure the remaining files are safe from modification, and that any Time Machine backups that you may have from the time won't get overridden.

Hi.. I recently sent my iPhone 7 to get the audio IC replaced. Before giving it to the technician I took a backup on itunes and wiped it clean. While the iphone 7 was with the technician, I restored the same back up to my old iphone 6S plus for use. This worked perfectly and im cureently typing from the same phone. But i had to manually delete a lot of photos and videos from my 6S as it was a 64GB. ( Roughly 5000 images + 100 videos deleted)

Now my iPhone 7 has returned after getting fixed. I tried restoring from the same back up via iTunes and it gives me the following error " iTunes cannot restore the iPhone "iPhone" because and error occurred".

So i tried all the usual stuff, updating of iTunes and the iPhone 7, restarting the devices, using different usb ports and different usb cables.

I even tried restoring the same backup to my Wife's new iphone Xs. The entire process went through for 1.5 hours and right when it was about to finish itunes gave me and error "itunes cannot restore iphone "iphone Dee" because the backup is corrupted"

I think i have tried all possible options but came up with no luck. I would really really love to have that entire backup as it was...Can you help?

Hi vardhan, thanks for commenting. I think we can probably help here: we're emailing you directly now. 👊

This month, I recently upgraded from a 4s to an iPhone 6s with Verizon-I was assured my back up would go well especially with the additional 50mb I bought on icloud; well after 7 days of back and forth at Verizon & their techs talking to Apple support techs...no one was able to explain why all of my photos were lost from my 4s to my 6s to include all of my photos that I thought were safe in my photo stream on my iCloud account. Can ANYONE please help me?

This Friday, 12/16/2016, I have to break it to my middle school students that their images for the town & school paper that were safe & sound on my iCloud account are now GONE. All that remains is a their ghost of images past....a screen shot of the back up where a grey box appears with the number 837...the mysterious location where the Verizon tech assured me that the images do live on are-in fact, somewhere'...

Can anyone help me to find out where they are & make them reappear?? It would surely be a Christmas miracle that would make about 90 middle schoolers very happy.

Happy Holidays.

Thank you so much.

Hi Lola, we're sorry to read this! Might you have an old iPhone backup on your PC or Mac? Failing that, we have a few tricks up our sleeve to recover photos from iCloud that aren't in the app. Drop us a note and we'll see what we can do. 👩‍💻

My itunes keep saying not enough free space on computer, can't restore my iphone. I'm trying to restore my old iphone with the same backup, just to take it back and update to iOS 9. And then trying to backup again and restore my new iPhone 6s Plus with it. But the main thing it's i got 270gb free on my Mac, so I don't know what else to do. Please help I don't want to loose all my photos and data. One more thing, when i tried to restore my new iPhone with that backup, said it's corrupt or not compatible. Help!!

Hi Francisco, things can get difficult when you've got a lot of data in a backup but little space on your PC or Mac. One solution might be to use an approach like this to move your iPhone backup into a folder on another drive (or a USB stick) and restore from there. Reach out to us if you need help!

I just got had to swap my phone due to issues on the phone when I try to restore from my backup it say corrupted or not compatible

Oh no! Have you followed the steps in the guide? If so, and you're still stuck, drop us a note or ping us on live chat. 🙂

Does this work in australia? I lost my iPhone 6, but luckily backed it up not long ago. Insurance have sent me another phone but when I plug it in it gives me the dreaded error saying that it is corrupt or uncompatible. I need all the files on the back up and your free version idenitifes all the files to be extracted. How much does it cost for you to put it onto my new IPhone. I am at a complete loss

Hey Ryan, it sure does. If things are getting fiddly, please drop us an email through our support page and we'll jump on a screen share with you to help sort things out. 🙂

I need a way to extract music and eBooks from a corrupt backup, any ideas?

Hey Robert. iTunes' music isn't stored in a backup, and won't be available there. However, eBooks are, and so is music from many third-party apps. Which apps are you using for the books and music?

How do you extract a voice memo from a corrupted backup?

Thanks!

The simplest way is just to click "Recordings" on the main iPhone Backup Extractor window when your backup is selected. Alternately, you can find them in iPhone Backup Extractor's "Expert mode" in the folder described here.

After doing the ios 8 update on my Iphone 5 it started acting up. On and off every two minutes. Only 180 pictures were backed up into icloud from 2000. i trie backing up the rest but phone turn off and on. Can some one help me recover my pictures. they are very important because they are from a loved one that passed away. please help!

Hi Patrick, I'd recommend backing up with iTunes, and then restoring that way. It's a lot quicker, and it's much easier to verify all of your data is there.

I used time machine to replace the corrupted file that wouldn't allow me to backup from the restore files, figured out which of my iTunes backup files to replace, then clicked on that folder with all the files in it ( I figured it out based on the date modified as I had several from various iPods and an iPad and clicked on get info of each of them to figure this out ) Go in to library/application support/mobilesync/backup

Is it possible to restore messages back on an iPhone

Hey Kevin, there sure is: check out this guide.

Got a new iPhone 6. Tried to restore it from iTunes. No backups were found in ITunes. Found the backup folder on my PC but three of the .plist files are missing. Status.plist is the only one I have and it looks incomplete. Need some help..

Uh-oh, missing files indeed. Drop us a note and we'll guide you through recreating those missing files.

My Iphone backup was corrupt. Please help me to restore data. I found physical stored data (10GB) on my lop top. I need help to backup this data on my iphone 5. There are very important files: app - gflash, and my contacts. Please help me to restore data. Thank you a lot.

Hi Andre, no problem. The guide above should help with accessing the backed up data, and this guide should help you restore is. Does that help?

After being able,to extract those data from corrupted files, can theses data able to import back to the phone for data like SMS, WhatApps, other App database?

Hi Chanco, yes, they can. We've got a guide on restoring that data here.

I am trying to recover some lost voicemails using iExplorer. There are 4 backups to my phone and all are damaged. Is there a way to fix that or get the voicemails back from the damaged backup file? Any help you could give me would be greatly appreciated. The voicemails are from my gramma who passed away. Thanks.

Yes, try iPhone Backup Extractor. If it won't automatically recover them for you, ping us on live chat and we'll help you get them back manually.

I backed up my iPhone 5s IOS 7 in preparation of receiving my iPhone 6. I tried to restore from my backup iOS 7 onto my new iPhone 6. It downloaded all of the music all of the apps but it is being hung up on the photographs. It just keep saying downloading. It has been doing it for two days. I have used your software in the past I'm wondering if it will be helpful again for this situation? Some of the pictures downloaded but only a fraction.

I didn't upgrade the 5s to IOS8 because I didn't have enough room on the 5S.

Hi Jeffrey, it's nice to hear from you. Two days of downloading sounds like a long time! I'd recommend turning off iCloud Photo Library, before turning it back on. That should sort this out. 🙂

Hi,

I'd extracted out all the files, but how can I restore inside my phone?

Hi Elsie, we've got a guide for that here.

Good day

I would be very grateful fr a workaround for the issue I face, please. I removed the cable, like an idiot, during a backup process, it was third party software (iBackupBot) and the progress indicator had been stuck at zero for several minutes, i panicked. Right now, I can't back up to or from my device, I am pretty sure it is a corrupted manifest file. Please could you direct me to workarounds for this error:

Invalid name size [E9B1] at [30E77]:
(null)
Prev Domain:C:\Users\........
/manifest.db
Prev Path:CameraRollDomain

I realise I have probably boxed this thing, is it even possible to restore a new iOS version?

Thank you in advance Morgan

Hi Morgan, that sounds nasty! We're not experts on iBackupBot, but we can certainly help with your phone. Have you tried a factory reset?

Hi, hope you can help me. I backed up my old iPhone 5 on iTunes in my laptop as the phone has a hardware defect and needs to be replaced with a new unit. I made sureall was backed up in itunes. I now got the new unit and attemptied to restore the data backed up from the old unit, however, the data restore in iTunes is greyed so I assume the data was lost. Is it still possible to recover all the lost data back up?

Hey Avenshen, I'd guess that's because the newer device is on an older version of iOS than your newer one. If that's the case, an update will resolve the issue. If not, drop us a note and we'll get you sorted out.

hi! The files of my ipad get deleted. I already try the backup in itunes, but I dont have any backup there. All files are very important to me. Please help me. THANKS!

Hi Carlo, that doesn't sound good. Have you manually checked your iTunes backup folder? There's guidance on how to find them, here. Failing that, do you have a a backup of your computer in Time Machine, or another backup service?

I have just upgraded my Iphone 4 to IOS7 and I lost my pictures and contacts after it got frozen showing the I tunes and USB picture. I was able to restore it, but nomore contacts and pictures in it. I did not back up any of my contacts and pictures. Can I still recoever them?

Hi Noel, that sounds nasty! When you say you were able to restore the phone, I presume you mean from a backup? If so, it's worth looking through that backup with iPhone Backup Extractor to see if there are any traces of your images or contacts. You might get lucky.

good morning, my backup(11 G0) is incomplete and encrypted, i have the password. Do your soft can extract any data?

It certainly can. Try the free version linked to the side of this page, and reach out if you need help.

my ipod does not work as it says my ipod back-up has been corrupted and i am unable to sync with itunes

Reach out to us directly on live chat and we'll guide you through it with a screen-share. 🙂

What if I only can find status.plist? The info.plist, manifest.plist and the manifest.mbdb is missing. Is there any way to recreate them?

Hi Johan: yes. Move your backup out safely to another folder, and then create a new backup. If the device contents are similar enough, you may be able to reuse those files. Good luck!

Hi,

I have updated my iphone to ios7 beta release and later on downgraded back to ios 6.1.3. But restore backup is not compatiable. Tried after changing Product version and Build Version in Info.plist. But now it says data is corrupt or not compatiable.

Please help me to restore my backup data

Right, this is a problem for a number of users. We can help you patch your messages etc. back into your older database if you drop us a message directly.

Hi, some how my iphone backup got corrupted. And so I tried to restore it with another back up, but it was my ipod backup and when i tried restoring it back it said "itunes could not restore the phone because the phone refused the request" and this is frustrating because it wont let me send any messages and all my contacts and stuff are gone.

Hey Devin, drop us a note and we'll give you a hand with your backup. There'll be a way!

i want to simply reset my iphone pin to purchase apps for the phone.

i dont require resetting my ios and i dont want to affect the ios, but can iphone extractor reveal the pin if i run it?

Dominic: see our article on resetting the restrictions passcode for a solution to this.

My iPad had begun to have more and more apps crashed so I took it to the apple store. The genius read the incident report and said I had corrupt files so I needed to plug it into my MacBook and backup it up then reset the device. He said since the file would also be corrupted on the backup that I would need to start new instead of restore the backup.

I did so and now I have a few apps that I have lost data from. I have since been informed that one app can't corrupt the whole iPad because of sandbox. So who do I believe and how do I proceed? I did try restoring the iPad's backup and the problem was still there so I reset and made new and that's where I'm at now.

Oh no! That's frustrating. Drop us a note directly and we'll help you recover that data. It shouldn't be possible for any of your iOS apps to corrupt your backup.

Hi,

My last backup of my iPhone 5 somehow got corrupted after a failed iOS 6.0.2 upgrade.

I can see all the files in the backup folder but it is missing all the manifest files.

I use iPhone Backup Extractor to review the Backup file and it doesn't recognize the last backup taken before the upgrade.

I would like to know is there a way to recover the last backup?

Thanks Nighto

Nighto, this is because the previous backup can sometimes get overwritten after the upgrade (Yes, I did say after! And yes, this does happen ever now and then). Without the manifests it can cause issues reading files, but iPhone Backup Extractor can certain find data without the manifests by using the File menu. However if data does exist in the backup, we are experts at extracting, so please contact our help desk for more information.

hey, i am having some problems with understanding how to re-establish all my backed up data back onto my iphone, i was wondering if there is any further help or personal assistance i could receive?

thank you

Hi Haider, of course! Drop us a note on [email protected] and we'd be happy to set up a screens-share to guide you through it.


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