About this guide
Steps: up to 6
Time needed: 2 - 10 minutes
This guide will help you do the following things:
- Export contacts from your iOS address book in a format that you can easily import elsewhere
- Recover lost and deleted contacts, even if you might not have a backup of them.
- Import contacts to another iPhone, or to an Android phone, Gmail, or other systems.
If you'd like to skip the introduction, you can click on any of the sections above, and that'll take you straight into the action. We've also compiled the know-how in this guide into a video, below.
Windows PC or Mac
iCloud account credentials
Or an iTunes backup
The simplest way to retrieve the contacts from your iPhone is to download them from iCloud, or to use Apple's built-in backup mechanism to create a secure backup of your data. Then, using the free edition of iPhone Backup Extractor, you can view and export your contacts in a number of formats, individually or in bulk.
We can do this in two steps:
- Run iPhone Backup Extractor to find your iPhone contacts
- View & export iPhone contacts
1. Finding deleted iPhone contacts
Your iPhone may be configured to store its contacts on iCloud, and it may also back them up automatically to iCloud or via iTunes.
If you install the free version of iPhone Backup Extractor (download), as soon as it runs, it will list all of the backups on your computer, and when they were last taken. It'll also let you log into iCloud, where you can examine your iCloud contacts and iCloud backup contacts. Here's what that looks like:
2. View & export contacts
Now for the really easy part: viewing and getting contacts out with iPhone Backup Extractor.
Click on your backup, or on the iCloud account that you want to view in the left-hand part of the iPhone Backup Extractor window. The main part of the window will then update to show you an overview of the data in your backup. To export all of the contacts from your iPhone, click the "Contacts" icon or the text immediately underneath it.
iPhone Backup Extractor will ask you where you'd like to save the exported contacts, and once you have chosen a folder, your contacts will be exported there.
We export contacts in three formats simultaneously, so that you can use them with just about any other system that you might want to view or import them with. These are:
Contacts.vcf: this is a single, large VCard file, which most address book systems use. All of your contacts are together in one file.
vcards/*.vcf: we create this special "vcard" folder to store individual VCard files in. Some contacts systems can't work with the nice neat way of having all of your contacts rolled up into one card file, so having them split out can be handy. If you wish to send just a single contact to someone, this is best.
Contacts.csv: this is a comma-separated list of your contacts. You can view it in a text editor, or with a spreadsheet like Microsoft Excel. If you want to copy and paste out a few details, this format might be best for you.
If you'd like to browse the contacts and selectively export them, there's an easy route to do that, too. Rather than clicking on the contacts icon, instead choose
Preview, and then select
Contact from the left part of the window. That will let you browse through the contacts available for export, and you can then select them and click "Extract".
iPhone Backup Extractor can automatically search for and recover deleted contacts on your iOS device. It can do with with a number of proprietary forensic iOS recovery techniques.
In order to recover deleted contacts, you can use the normal process shown above. But ensure that the "Show Deleted Data" option has been ticked in the app's "Utilities" menu.
Depending on your setup, you may have other options for exporting some or all of your contacts. These options won't work for all users, and lack the flexibility of the iPhone Backup Extractor, and its ability to recover deleted contacts.
If you have your iOS device configured to synchronise its contacts with iCloud (ie. not just having iCloud enabled and contacts on your device, but have the contacts stored in the iCloud account), you could log in to Apple's icloud.com site and export or recover some of them from there.
Similarly, depending on what you plan to do with the exported contacts, it may make sense to configure your iPhone to sync with a contacts service which could, for example, also synchronise with other, non-iOS devices. If in doubt, reach out to our support team for guidance.
Many iPhone users use their Gmail accounts for email and contacts. If this is the case, and your default contacts account is your Google account, and not your iCloud account, recovery from iCloud doesn't make sense. Fortunately, it's possible to recover contacts from Gmail easily enough, too. To do this, you should:
- Browse to contacts.google.com and log in
- Click "More" on the left-hand side of the window
- Click "Undo changes"
This will bring up an "Undo" window, and that'll let you roll back and recent changes to contacts. Be aware that as well as recovering deleted contacts, this will also undo any changes you've made recently. So be careful!
Transferring your contacts is even easier and takes no more than a few minutes.
- From the contacts folder you've just extracted, look for the file called
Contacts.vcf. Email this file to yourself as an attachment.
- Open the email you have just sent to you, from your iPhone. Make sure you are using the default email client application from Apple, otherwise the restoring process might fail.
- Tap on the attachment and you'll be asked if you want to transfer all contacts to your iPhone. Click on "Add Contacts" button. You will be asked if you’d like to create new contacts or merge them with what you already have in your list. Once imported, you should now have all your contacts back on your iPhone.
iPhone Backup Extractor can export your contacts in a number of different formats, but it defaults to using the vCard / VCF format, as it's the most portable, and easiest to work with. If you'd like to get into details, you can choose to export your contacts into CSV format. We recommend vCard, however.
We have detailed instructions on how to import your contacts to Gmail on our blog. We also have a knowledge-base article "How to import to Android" for a detailed guide on how to import data back to your Android device.
Once you've extracted your contacts file you should open it with whichever program you use to manage your contacts. This might be a web-based program, like Gmail or Hotmail, or a desktop application like Outlook or Apple Mail.
Each program opens contacts in a different way, but almost all will work with either the VCard or CSV files that the iPhone Backup Extractor produces. The options for Google Mail are described below.
If you've used iPhone Backup Extractor to recover your iPhone contacts from your backup into a CSV file and now want to get them into Outlook, here's a guide to doing it.
1. In Outlook, Start Import
Start Outlook. Then, in Outlook, click "File", "Open", then "Import".
2. Choose "Import from another program or file
3. Select "Comma Separated Values (Windows)
4. Select your CSV file
Select the CSV file you created using iPhone Backup Extractor and decide whether you want to allow the software to create duplicates of your contacts if you have more than one set of information for a particular person.
5. Select where you'd like the contacts to go
Select the folder where you'd like the contacts to go. You'll probably want to put them in your Outlook Contacts folder.
6. Optional: Re-save CSV file in Excel
If you see the following error, load the CSV file in Excel, save it, then try importing it again. It should now work.
7. Confirm the Import
Click "Finish" to confirm the import.
That's it! Your contacts should now have been imported.
To import a contacts
CSV to the Mac Address Book, you'll need to set a new group first and then choose the correct settings to save the contacts.
Open the Mac Address Book ("Contacts" in the Launchpad) and create a "New Group" using the "File" drop-down menu
Give the new group a name, say "iPhone contacts"
Highlight the new group. In the drop-down menu, select "Import"
Find the extracted contacts CSV file with your iPhone contacts, double-click it and choose "Open"
If the CSV file does not include header columns, uncheck the "Ignore first card" box.
Click "OK" and voilà! Your contacts should now be imported to your Mac!
If the possibility of ever losing your contacts again gives you the chills, you can always back up your Mac Address Book for safety. The contents of the Mac can be easily synced with the phone if you ever need it.
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