Recent blog posts

Having seen how upset people are about Slack's new icon, we're all the more delighted about the positive feedback we got when we refreshed ours last year. This week's release has a handful of minor fixes and changes. It's a smaller release, as we're simultaneously working on a rather neat new feature which we hope to have in testing next week. See you then? 💪

For our first release of 2019 we've got a lovely new feature to share: in-built preview of calendar events. We hope you like it!

We've had our year-end party, worn our Christmas jumpers in the office, and planned a few getaways. What's next? Ah yes: iPhone Backup Extractor 7.6.4.1373. It's out today, and it'll be our last pre-Christmas release, and likely also the last one of 2018. We hope you like it. 🎅 Users, thanks for your support and all the kind messages you share with us.

This week's update is brought to you from a combination of London winter and Californian sun. ☀️ What's new in today's release?

We're excited to release version 7.6.3.1320 of iPhone Backup Extractor today. After last week's speed enhancement, we've rolled 12 other improvements or fixes into this one. A number of them are behind the scenes, but let's take a look at some of the most visible ones:

It's not been a week since the last iPhone Backup Extractor update, but we're already back for more. Today's release includes a significant WhatsApp performance enhancement, a stability fix for Windows, and a host of minor enhancements and fixes.

In our last release we simplified how we show data for iTunes backups and iCloud accounts, and today's release with more ease-of-use changes. How do you like the new welcome screen? ✍️

We've had our heads down over the last couple of weeks preparing for a handful of updates to both our app and the API that powers it. Today brings with it the release of some of those new bits! We hope you enjoy them -- and as ever -- we'd love to hear your thoughts and feedback.

In our second release of the week we're shipping a little update to show iCloud service status on our iCloud login window. It's a handy feature that we'll build on in future.

We love shipping new features, and we've got something special for you today: our Screen Time passcode recovery wizard. You'll find it under Utilities > Recover Screen Time / restrictions passcode.

This is a minor update, primarily for the benefit of Windows users.

Today we're releasing a minor update for our macOS users, fixing a curious issue where parts of the app infrequently disappeared

We're hugely excited about the upcoming iOS 12 and macOS Mojave. Today's update includes a extra features for both of these, on top of the support we already released. See you at the Apple event later today! 👋

We're starting September with a new release with a few neat bits and pieces.

We've been busy over the last month making a number of improvements to the way iPhone Backup Extractor is put together. We're sharing a little of that now in our August release.

We're back, for our first update of iPhone Backup Extractor this July. There's been plenty going on, and whilst iOS 12 support isn't new in this build, we wrote about the work we did over the last couple of weeks for Apple's iCloud changes. Yes, we fully support it all. We met Prince Charles the week before, recognising our work driving innovation in the UK, and talked about GDPR with him. How often can you write that in a change-log? I mean, really. 🤷‍♀️

iPhone Backup Extractor and Reincubate's iCloud API are fully compatible with the changes in iOS 12. And, as of today -- following Apple's recent changes -- Reincubate is the *only technology provider able to access iCloud backups created from all versions of iOS*.

Today's release brings our second big new feature of June: detailed Apple and mobile device data for any iOS backup or device, built in to iPhone Backup Extractor. The data we show goes way beyond the information encoded on the device and in a backup. We've had to build out an entire API with gigabytes of supporting data to be able to do this in a secure and reliable way, and we're making that freely available from today. We've written in more detail on our blog about this release, the data you're now able to access, and the API. In other news, we're off to Buckingham Palace again later today. It's a busy day.

This article will help you find files belonging to a particular app inside an iPhone backup. It'll also help you build a better understanding of how files and folders are arranged on iOS.

June's been exciting so far, with WWDC and Apple's updates on the future of iOS and the iCloud. Here's our latest release: this one's got a few nice tweaks in it.

We've been busy here at Reincubate HQ over the last couple of weeks. We're recruiting, preparing to jet off to the US for meetings, and, well... shipping software. ✈️ On that note, here's our latest release of iPhone Backup Extractor. We think this one's pretty neat.

We treated our Mac users earlier with the first release of our updated left-hand navigation. Today we're releasing the first iteration of this for Windows users, and sweeping up a few minor issues in the Mac release. There's more to come, and we'd love to read your feedback. ✍️ We'll be writing a little more in future as we continue to improve the navigation.

Here's our next update of iPhone Backup Extractor, with a few handy tweaks for some users.

It's May, and it's time for a release. We've hinted at some of the changes in our plan, and the first preview of our new left-hand navigation systems is now out for macOS users. There are changes for Windows users, too, and more to come. Don't be shy: tell us what you think and how you get on with it! 🤞

We said it was coming, and here it is. On the heels of our last build we're releasing a number of fixes which help with corrupted backups and WhatsApp attachments. Also, London was 28℃ in April. 🌞 Can you believe that?

We've been celebrating our second Queen's Award, and working on a bunch of behind-the-scenes changes to iPhone Backup Extractor. This release is built from our enhanced code-base, but is otherwise similar to 7.6.0.2089. Back to regular releases shortly, and we'll ship an update build in the coming days. 👑

This year we have been awarded a second Queen’s Award for Enterprise, this time in recognition of our innovation in creating Reincubate iPhone Backup Extractor, the world’s leading iOS data recovery and access product.

The sun is back out, and that means it's time another release of iPhone Backup Extractor made its way into the world from our eagle's nest by the Tower of London. ☀️

On the heels of last week's 7.6 release, we're shipping a smaller release with a handful of fixes today. 🙇‍♂️ Don't forget you can always reach out to us!

We're thrilled to be releasing iPhone Backup Extractor 7.6 today. It introduces a milestone new feature: previews of iCloud data. Rather than needing to download data in order to view it within the app, you can now preview a variety of data before choosing whether to download it. Happy days! ☀️ Let us know how you get on with it.

Hooray! It's time for our first release of March.

Some of our favourite releases are Monday releases. Here's the latest!

We've started this week strong, with this being our second release of the week. It's only Tuesday! Whatever next?

Here's a new release of iPhone Backup Extractor to start your week. We've got some nice bits in this one.

It's valentine's day. Love is in the air. So is our latest update to Reincubate iPhone Backup Extractor. We hope you like it! 💌

We're thrilled to release this update of iPhone Backup Extractor, headlining with support for previews of recordings in iPhone backups. To mark this, we've codenamed the release 1998: the year Britney Spears shot to fame. We've mixed feelings about that. 👩‍🎤

We've been beavering away in London's sunny sub-zero temperates, and this latest release is the fruit of our labours. How is it for you? ❄️

In Old English, February was called Solmonath, or mud month. We've tried not to get any on this new build, which has a number of internal enhancements. 👩‍💻

In order to close out January we're shipping another release. 7.5.11 brings with it new previewers and enhancements for the iOS 11.3 developer preview. Hurrah! 🎉

Our latest release includes a lot of work behind the scenes to make things smoother than ever. 💪

We're celebrating Tuesday and London's first glimpse of the sun in 2018 with a new release today. ☀️

Three deploys in a week. Yes, that's how our 2018 is starting. How is yours? Our new release has got a bunch of good ingredients.

After yesterday's excitement around the release we've only gone and released another build. This one includes a number of changes.

We're releasing a small build which updates some of the security certificates we use.

Today's 1905 release is a big one: we've added preview functionality for contacts and call history. Our pleasure. 💪

Two releases in as many days? That's right, here's the latest release iPhone Backup Extractor. We're hard at work on the next already.

To celebrate it being Tuesday, we’ve just shipped a new build.

Here's a build to round out November -- and to use less of your disk space!

Another day, another release. 7.5.5.1858 has a bunch of handy things:

Today's fix is a simple performance update. Enjoy!

We've a spooky new update for you today, with a small handful of changes.

Another day, another build! Today we've shipped a bunch of small tweaks to further enhance iPhone Backup Extractor. We've something exciting around the corner that we're paving the way for.

We’ve just released another lovely build. This has a handful of smaller updates.

Today's release is a macOS-only maintenance release, helping us to improve the robustness of the application.

Another Tuesday, another release. Today’s release brings a number of neat enhancements and fixes.

This Tuesday brings our next release, which is all about improving user experiences. We’ve made improvements to iCloud interaction, to iPhone 8 and X support, and to memory handling. This afternoon the team are off to Mansion House to meet the Lord Mayor of London on behalf of Her Majesty The Queen, as part of Reincubate winning a Queen’s Award for Enterprise.

Today’s release brings a host of goodies and improvements to iPhone Backup Extractor on both Windows and macOS. What’s new?

We’re back to our usual combined Windows and macOS updates, and today’s is a good ‘un. Sometimes we need to say goodbye to the past, and this release officially drops support for macOS 10.7. It’s to old for us to readily support with our pace of changes. 1771 — as we like to call this new release — includes the following:

This afternoon brings a minor update. Usually we ship updates for Windows and macOS together, but today's build is just for Windows.

Read about our favourite iOS 11 features from the developer previews.

An overview of iOS 11: launch date, features, beta versions and a list of useful resources.

Nary a week’s passed and we have another update for Windows and macOS. This release smooths some things out behind the scenes and tidies up a number of interface and experience elements.

We’ve just released another update for both Windows and macOS. No new features in this build: we’ve focused on performance improvements and bugfixes. Enjoy it!

Hot on the heels of last week's release, here's another update, this time concentrating on photos and WhatsApp.

Steps on how to recover data from a water damaged iPhone, and the methods you should avoid to protect your iPhone from further damage.

This last week team RI were off for a picnic in the park, and we shipped 7.5.0.1661 with a whole list of speed and reliability enhancements. You'll see the next few builds going to make the application more robust than ever.

• Improvement: Faster backup loading speed.
• Improvement: Split AppGroups and AppPlugins from Application domains.
• Fix: Fixed Error 17. Yeah, we didn't like it either.
• Fix: Our “about” dialog has a +10% prettiness bonus.

• Improvement: Improve iTunes data access for offline backups and provide access to more data.
• Improvement: We've enhanced our iTunes functionality with a number of speed fixes.

The last version of iOS 11 is now supported by the iPhone Backup Extractor.

• Improvement: Support for iOS 11 Calendar, Messages and Notes.
• Feature: Extraction of Contacts from the iCloud.

If Apple’s security systems see that an iCloud account is being used in a suspicious way it can result in the account being locked.

• Feature: Extract as PDF. The extract format family is finally complete. Now you can extract data from any chat app (including iOS native apps) in glorious PDF. Pretty Doggone Fine.
• Improvement: Extract menu options now include the same icons as the File menu options. It is all about a consistent look and feel for the product.
• Fix: Fixed a bug in the offline activation window which made the activation button invisible when the key was pasted in. Now, the activation button is easier to see than a dog on stilts.

• Feature: Added Apple WatchOS 3 support. The first time anyone has had WatchOS support.
• Feature: We added a sample data iCloud account for John Appleseed. We added this for users of Free and Basic plans so they could get a taste of the full iPhone Backup Extractor experience. You can follow the story of John and Jane from young lovers to married couple. See their photos, watch their videos, read about Tommy the wonder dog; what happened at the vet? However, if you don't want to see this data then you will be able to switch it off via the help menu or the iCloud accounts window.
• Fix: For years now a mystery deleted note has haunted the Notes recovery process. Today we exorcised it. In the past you would see the note from 01/01/2001 whenever your recovered notes from any backup. It has finally been laid to rest, and you will only recover your own, familiar notes from now on.

• Improvement: We changed the Mac installer to a gorgeous one that even looks good on retina. We don't want to oversell it, but it's prettier than the Mona Lisa.
• Fix: Fixed an issue with the reloading of iCloud backups. If you downloaded one data category then that would be the only data you would see; even after downloading more. Now you will see all of your downloaded data.
• Fix: iPhone Backup Extractor is now notifying users to upgrade to 7.4.6.1563, because we care and 7.4.6.1563 is the cat's pajamas.

• Feature: Added support for WatchOS 2. Whoop, whoop!
• Improvement: Added a recommendation about encrypting your backup. This is just a friendly message to encourage users to think about their data security. Our iOS experts love to talk about data security.
• Improvement: Viber changed their database locations which meant that iCloud messages were not being recovered for the latest Viber version. You can now recover Viber messages after we coxed the database out with cookies and chocolate.
• Improvement: Made improvements to the update mechanism which will push all users to the latest iPhone Backup Extractor. Because we ❤️ all our users, and we want you to enjoy the best of what the software can offer. 🎈

The past few weeks we’ve pushed the envelope with Cupid and technology, and added a new feature: Tinder messages recovery.

• Feature: We are happy to ship the first iCloud recovery software that can help you recover Tinder messages. You will find it in the Preview window along with Photos, Messages, WhatsApp, Viber and others. If you accidentally delete a message, or worse yet, the entire app. You can simply click on the Tinder icon to review any messages in your backup. We will continue to look for ways to improve Tinder recovery but this is our Valentine's gift for all of the lovers out there. For more details please read this week’s Tinder themed blog.
• Feature: We have added iCloud Photo Library which makes iPhone Backup Extractor the most complete iCloud recovery software on the market. Now you will be able to download all of your photos and videos from all Photo Library albums (including shared albums). When you login to your iCloud account you will see the all new Photo Library option beneath Photostream (left side pane). To make things easier the entire process is the same as Photostream. Simply click the Download button to recover your entire Photo Library.
• Improvement: For Windows users we have also updated the folder browsers to make them more modern. Although this is only a cosmetic change; it is more inline with the look and feel of the software.
• Fix: Especially good news for Windows 8 users with a bug fix that was crashing or hanging the app. Not any more we squashed the bug and you can now return to seamless data extraction.
• Fix: We also fixed the Windows bug which was stopping you from closing the software via the File menu. Older versions would freeze when you used this method to close the app. We’re all tired of freezing this winter, so the fix is in and let spring begin.

As of today, we're making a big change: today's release of iPhone Backup Extractor makes access to encrypted backups available to all of our users with iPhone Backup Extractor Basic edition.