Default post cover image

How to fix cell service and Touch ID issues on iOS 8.0.1

Felix Tarcomnicu

by Felix Tarcomnicu

On September 24th, Apple has released iOS 8.0.1 to the public, which promised to fix third-party keyboards bugs, bring HealthKit applications on the App Store, fix iCloud Photo Library issues, and many other little bugs.

The iOS 8.0.1 update message on iPhone and iPad
The iOS 8.0.1 update message on iPhone and iPad

Hours after the release, however, Apple was retracted the update after annoyed customers flooded social media networks with complaints of problems. Most notably, they were complaining about lost cell service and non-functional Touch ID.

Some wags even released an iOS 8.0.1 video:

This was the first update to iOS 8, and millions of users were counting on it. A few hours after the release, Apple spokeswoman Laura Newell confirmed that Apple is no longer offering the update, saying:

We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can.

How to fix cell service and touch ID problems on the iPhone 6

So: what's to do if you are one of the unfortunate ones that have upgraded too early? First, you should know that Apple is working on an iOS 8.0.2 update which should be available in the coming days. Until then, to regain cellular service and Touch ID, Apple recommends to reinstall iOS 8 on your iPhone 6 and 6 plus.

We've got a comprehensive guide on how to downgrade your version of iOS. Check it out -- and good luck!

Felix Tarcomnicu

by Felix Tarcomnicu on , last updated

We've helped over 3,000,000 people recover their lost iPhone data. Let us help you too.

Submit a comment

© 2008 - 2018 Reincubate Ltd. Registered in England and Wales: #5189175, VAT GB151788978. Built with ❤️ in London.

Reincubate is a registered trademark. All rights reserved. Terms & conditions. Privacy Policy. It's your data, not ours. We recommend 2FA.

close

For personal users

For businesses and pro users

Scroll down for business and pro plans

Basic

$34.95

iTunes support

Works with Windows and Mac

Customer support

Preview iCloud device list

BUY BASIC

Premium

$69.95

iCloud and iTunes support

Works with Windows and Mac

Customer support

5 iCloud devices

BUY PREMIUM
Jonathan

This is iPhone Backup Extractor, think of it as a "personal forensics" utility. It's pretty awesome.

Jonathan Zdziarski

Forensics and iOS expert

For business and pro users

Business

$299.95

25 iCloud devices

High priority customer support

Commercial license

All benefits of our premium plan

BUY BUSINESS
ricloud
Demo our APIs for enterprise

Need iCloud API access, forensic tools, bulk recovery of deleted SQLite data?

Learn about our APIs at reincubate.com.