On 24th September 2014, Apple has released iOS 8.0.1 to the public, which promised to fix third party keyboards bugs, bring Healthkit applications on the App Store, fix Photo Library issues, and many other little bugs.
Unfortunately for Apple and for its customers, this was one of the most embarrassing iOS release they have ever made. Not more than two hours after the release, Apple was forced to retract this update, because annoyed customers who upgraded their iPhone 6 and 6 plus to iOS 8.0.1 flooded social media networks with complains that they have lost cell service and also Touch ID. So basically iOS 8.0.1 transformed iPhones into useless iBricks.
#tbt to when my phone was a phone— taylor hatmaker (@tayhatmaker) September 24, 2014
jesus christ, why did i have to not wait on this iOS update.— Anthony Townsend (@anthonymobile) September 24, 2014
While Apple is removing things like iOS 8.0.1 and U2, I'd also like to nominate Apple Maps and Newsstand.— John Dickerson (@jdickerson) September 24, 2014
RIP iOS 8.0.1 1:00PM-1:30PM— Alex Soto (@dalexsoto) September 24, 2014
And there's even an iOS 8.0.1 video:
This was the first iOS 8 update, and millions of users were counting that this will fix the most common bugs, especially the drawing battery problem.
Just a few hours after the release, Apple spokeswoman, Laura Newell, confirmed that Apple is no longer offering the update, saying:
'We have received reports of an issue with the iOS 8.0.1 update. We are actively investigating these reports and will provide information as quickly as we can'.
Unfortunately, Apple has declined to say how many users downloaded the update before they retracted it, but knowing how eager Apple customers are, there is no doubt at least a few hundreds of thousands have upgraded their iDevices.
How to fix cell service and touch ID problem on iPhone 6 and 6 Plus
So what's left to do if you are one of the unfortunate ones that have upgraded too early? Well, first you should know that Apple is working on an iOS 8.0.2 update which should be available in the coming days. Until then, to regain cellular service and Touch ID, Apple recommends to reinstall iOS 8 on your iPhone 6 and 6 plus.
IMPORTANT NOTE: Reinstalling iOS 8 will erase all your content from your iPhone, meaning that you will lose all the data you have just created on your iPhone. Here are some steps you need to take to safely get back to iOS 8 without losing any content:
- Download and open the latest version of iTunes
- Connect your iPhone to iTunes using your USB cable.
- Create a backup of your iPhone 6 or 6 plus using iTunes or iCloud. You will not be able to restore your iPhone with this backup, but you can use it to recover your data by using the iPhone Backup Extractor.
- Once you have created a safe backup of your iPhone running iOS 8.0.1, download the iOS 8 file corresponding to your device:
- Install iOS 8 with iTunes by selecting the file you just downloaded and following these actions:
- Finally, press 'Update' and iOS 8 will be back and you will be able to enjoy cell service and touch ID again :).
- iPhone 6
On Windows: Press Shift key and click 'Check for update'
On Mac: Press the Option key and click 'Check for update'
How to recover data from your iOS 8.0.1 iTunes or iCloud backup
Just after you've recently experienced the troubles of transferring all your data to your new iPhone 6, now you must spend time again recovering your photos and other data you've created in the last days.
In cases of lost iOS data, the iPhone Backup Extractor can be of great help. Here is how you can recover everything:
- Download and install the iPhone Backup Extractor.
- Purchase and activate your license. The Home Edition will let you extract data from unencrypted iTunes backups, while the Professional Edition will recover data from both encrypted (password protected) and iCloud. The iPhone Backup Extractor Professional edition is limited to 10 iCloud devices. If you need to use our application for more than 10 iCloud devices, you can contact our support team for supplemental details.
- Professional Edition is recommended for encrypted (password protected) iTunes backups and also iCloud support.
- Load your iTunes backup into the application. If you have an iCloud backup, you will first have to download it by clicking on the blue iCloud button. Extract your data by clicking on the Extract links corresponding to the type of data you want to recover.
Has the iOS 8.0.1 update affected you? Have you encountered issues so far?